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Commonly asked questions


At Hemp Optix we take pride in our delivery times! You can expect a delivery time of 2-3 business days after purchase. Please note that processing your order may take up to 1 business day. Tracking information from the carrier might not be available immediately.

Please note that it may take 1 business day for your tracking number to become valid. You may then click the “Track My Order” link at the top of the page.

Cannabis is the plant species which is then legally recognized as two different plants, marijuana and hemp. Hemp is a cannabis plant that contains less than .3% THC. Marijuana contains much higher levels of THC which is the cannabinoid that causes intoxication.

We stand behind our products at Hemp Optix and honor a 30-day return policy. If you aren’t happy with our product we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange it for another product or receive a full refund. It’s that easy.

Please use the contact form below and send us a message including your order number so we can make the required updates.

Cannabinoid receptors located throughout the body are part of the endocannabinoid system (ECS), which is involved in a variety of physiological processes including appetite, mood, metabolism, hormone regulation, immune response, and memory.

Extended use of Hemp Optix CBD products may result in a positive THC drug screen. Although these products are federally legal per the 2018 Farm Bill, our full spectrum extract contains detectable amounts of THC.

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