Shipping

Hemp Optix ships all orders via USPS Priority Mail, anywhere in the United States excluding Idaho, Iowa, Nebraska, North Dakota. We will also ship all orders same-day, if they are placed before 12 PM Central Time (1 PM ET) Monday – Friday. Transit times exclude Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.

Hemp Optix offers free USPS Priority shipping for orders over $99 and 2-3 day shipping for a flat rate of $4.95 for all orders under $99. We ship through all orders through USPS Priority Mail.

  • Free shipping is offered when the subtotal is over $99 – this does not include taxes or discounts. 


Returns/Refunds

We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Hemp Optix offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and ship your product back for a full refund (minus taxes and shipping fees) – simple as that. Your refund will be processed upon receipt of the returned product. Please submit your request to support@HempOptix.com or call 469-931-8915 to speak to Customer Service.