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Shipping/Returns Information

Shipping

Hemp Optix ships all orders via USPS Priority Mail, anywhere in the United States excluding Idaho, Iowa, Nebraska, North Dakota. We will also ship all orders same-day, if they are placed before 12 PM Central Time (1 PM ET) Monday – Friday. Transit times exclude Sundays and Federal holidays. Payment, receipt, and tracking information are provided via email after orders are completed.

Hemp Optix offers free USPS Priority shipping for all orders.


Returns/Refunds

We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Hemp Optix offers a 30-day money-back guarantee. If you’re not 100% satisfied with our product, reach out to our customer service, and ship your product back for a full refund (minus taxes and shipping fees) – simple as that. Your refund will be processed upon receipt of the returned product. Please submit your request to support@HempOptix.com or call 469-931-8915 to speak to Customer Service.